About Me
I create thoughtful digital experiences by blending user research, accessibility, and storytelling into purposeful product and website designs.
My work spans digital library services, healthcare platforms, AI-generated tools/chatbots, content audits, accessibility audits, and deep-dive UX research.
Grounded in human-centered design, I lead with empathy and inclusivity—using user feedback to craft websites and tools that genuinely support the people who use them.
I currently work at Clarivate, a global leader in transformative intelligence, where I focus on academic library platforms like Web of Science and Journal Citation Reports.
Email me for private portfolio access and content!
Connect with me on LinkedIn
Explore how I think as a designer on Medium
Click here for my work experience and my resume.
Private portfolio
Due to confidentiality, I am unable to share my client product work publicly, but I would be happy to discuss my experience and approach. Please don't hesitate to contact me for access to password-protected case studies.
Work Process
Every project begins with UX research and a focus on the product’s narrative, ensuring alignment with design systems and adherence to ADA standards through WCAG compliance.
I bring experience working on complex layouts and multi-tiered user access, always aiming to create intuitive, human-centered designs that connect digital interactions with real-world needs.
In cross-functional environments, I partner with developers, product owners, and accessibility advocates to enhance and maintain Figma/M3 design systems, while proactively addressing accessibility issues to meet both user expectations and business goals.
Remote and hybrid work has shaped my process—equipping me to pitch prototypes virtually, collaborate across time zones, and gather impactful user insights from a distance.
Background
Active in the Philly UX community as a UI/UX design mentor with PhillyCHI and AIGAPhiladelphia, I’m passionate about giving back and helping the next generation of designers grow with confidence and curiosity.
Mentorship has become a meaningful part of my practice—offering a space to share experiences, answer questions, and foster creative growth through real-world insight.
Schedule a free mentorship meeting on Calendly
I also stay informed on best practices and evolving standards by engaging with trusted industry sources like Nielsen Norman Group, attending Deque's accessibility conferences, and watching Figma tutorials.
These resources sharpen my skills in usability and inclusive design, while fueling my drive to create digital experiences that are thoughtful, equitable, and human-centered. Whether I’m mentoring, collaborating on a project, or diving into the latest research, I’m always looking for ways to connect, learn, and push the field forward.
Recommendations
"Emma is a rare UX designer who brings equal strength to product design and research strategy. She has a deep understanding of user-centered methods and seamlessly integrates research into the design process. From the earliest phases of a project, Emma naturally aligns with the rhythm of discovery—supporting moderated and unmoderated research, recruiting participants thoughtfully, and collaborating to ensure each study is structured to generate real insights..."
- Michael Lynch, PhD (Researcher at Clarivate)
"I had the opportunity to work closely with Emma when she was working at Jefferson. I can confidently say that she is an exceptional professional. Emma's inquisitiveness and attention to detail consistently elevated the quality of our projects. Her fresh perspective and boundless energy breathed new life into our team, and her enthusiasm to delve deep into any task was commendable..."
- Sarika Joglekar (Senior Designer at Thomas Jefferson University Hospitals)
"Emma and I worked together on the same team to deliver a social media platform focused on connecting the critically ill with their families while in recovery. What I admire about Emma is her integrity to initiate tough team discussions when she observes issues. One example of this is when she noticed our team and a peer team were grappling with the same technical problem with two different tools. Emma brought the concern to the forefront of the team's attention by starting the discussion. This has stuck with me because not only did she enlighten how I can improve my cross-team collaboration, but it was a topic out of her wheelhouse in a forum with several other engineers and management..."
- Thomas O'Shaughnessy (Developer at Select Medical)
Latest Work
